All residents of Ohio are eligible to apply for a free library card. To receive your card, please read and accept the terms of our Borrower’s Agreement, complete the application form and bring your photo ID with proof of current address to the help desk at any of our three locations.

If you already have a library card with us, you don’t need a separate e-card to borrow electronic materials. If you don’t have a card, and only wish to borrow digital materials, you can apply and get an e-card immediately. An e-card gives you access to all of our databases, and our electronic and streaming resources like Libby and Hoopla. To apply for an e-card, click on Get a Library Card, read and accept the terms of our Borrower’s Agreement, click on the box at the top of the application form that says “I would like an e-card only for now”, and complete the application form. On completion, you will see your e-card number displayed. You will also receive an email with your e-card number. You can now borrow digital media.

Have you recently moved or changed your phone number? You can update your information online.

1. From our home page, go to My Account.
2. Enter your library card number and your PIN to access your account information.
3. Choose Contact Information and Preferences on the left of the screen, and click on it.
4. Change the information you need to update.
5. Finally click on Submit Change Request on the bottom to save your choice.

If you don’t want to make your request online, come into any of our three locations, and our customer service staff will assist you.

Check your email account spam folder. Your email filter may have placed your notices in the spam folder. You can correct this by moving the email into your inbox and adding circulation[at]notices.ualibrary.org as a contact in your email directory. If you continue to have issues receiving your notices, give us a call or come into any of our three locations, and our help desk staff will assist you.

If you have returned an item and notice that it’s still on your account, contact the Customer Service Department. Staff will search for the item and if found, will remove it from your account.